AIMA Office Locations in Portugal

Q: Where is the main AIMA office in Lisbon?

The main AIMA office in Lisbon is Lisboa I, located at Avenida António Augusto de Aguiar 20, 1069-119 Lisboa. It is open on weekdays from 9am to 5pm. A second Lisbon office (Lisboa II) operates at Rua Álvaro Coutinho 14, 1150-025 Lisboa, open weekdays from 8am to 5pm.

Q: Can I walk into an AIMA office without an appointment?

Some AIMA offices accept walk-ins for basic services such as information requests and document collection, but most substantive services including biometrics and application submissions require a scheduled appointment. Walk-in availability varies by office and daily capacity.

Q: What is the AIMA phone number?

The AIMA Contact Center phone number is (+351) 217 115 000. It is available Monday to Friday from 8:00 AM to 8:00 PM Portuguese time. You can also email geral@aima.gov.pt for general inquiries.

Q: Which AIMA office has the shortest wait times?

Smaller regional offices such as Bragança, Guarda, Horta, Porto Santo, and Castelo Branco generally have shorter wait times than the major urban offices in Lisbon, Porto, and Faro. However, these smaller offices may have more limited hours and services.

Q: Are AIMA offices open on weekends?

No. All 34 AIMA offices in Portugal are open on weekdays only (Monday to Friday). None are open on Saturdays, Sundays, or Portuguese public holidays. Hours vary by location, so check the specific office schedule before visiting.

Complete directory of all 34 AIMA offices across mainland Portugal, Madeira, and the Azores. Find addresses, opening hours, and available services.

AIMA Contact Center: (+351) 217 115 000 (Mon–Fri 8am–8pm) | Email: geral@aima.gov.pt

Hours may change — always check aima.gov.pt for the latest schedule before visiting.

Click any marker to see office details. Zoom in for Greater Lisbon area.

Greater Lisbon

6 offices including the two main Lisbon locations that handle the highest volume of immigration cases in the country.

Location	Address	Hours
Lisboa I	Avenida António Augusto de Aguiar 20, 1069-119	Mon–Fri 9am–5pm
Lisboa II	Rua Álvaro Coutinho 14, 1150-025	Mon–Fri 8am–5pm
Cascais	Rua da Misericórdia 1, 2750-434	Mon–Fri 9am–5pm
Odivelas	Centro Comercial Strada Outlet, Estrada da Paiã, 2675-626	Mon–Fri 9am–5pm
Cacém	Praceta Duque de Saldanha 17, 2735-330	Mon–Fri 9am–5pm
Alverca	Praceta Estanislau Raimundo Nogueira 1 e 2, 2615-075	Mon–Fri 8:30am–3:30pm

North

9 offices from Porto to the interior. Porto and Braga have the longest hours in the region.

Location	Address	Hours
Porto	Avenida de França 316, Edifício Capitólio, 4050-276	Mon–Fri 8am–5pm
Braga	Rua dos Granjinhos 6, 4700-996	Mon–Fri 8:30am–7pm
Viana do Castelo	Rua José Espregueira 145-147, 4900-459	Mon–Fri 9am–1pm, 2–4pm
Vila Real	Largo Conde de Amarante, 5000-529	Mon–Fri 9am–12pm, 2–4:30pm
Bragança	Largo S. João R/C Dto, 5301-864	Mon–Fri 9am–12pm, 2–4:30pm
Aveiro	Rua Dr. Orlando Oliveira 41-47, 3800-004	Mon–Fri 8:30am–7:30pm
Espinho	Rua 32, 834, 4500-191	Mon–Fri 9am–12:30pm, 2–4pm
Viseu	Avenida Alberto Sampaio 17 R/C, 3510-512	Mon–Fri 9am–1pm, 2–4:30pm
Guarda	Rua Paiva Couceiro 22, 6300-593	Mon–Fri 9am–12:30pm, 2–4:30pm

Central

5 offices between Lisbon and Porto. Coimbra is the largest in the region.

Location	Address	Hours
Coimbra	Avenida Central 16/20, 3000-617	Mon–Fri 9am–4pm
Leiria	Largo Dr. Manuel de Arriaga 1, 2400-177	Mon–Fri 8:30am–12:30pm, 1–4pm
Figueira da Foz	Avenida de Espanha 380, 3080-271	Mon–Fri 9am–1pm, 2–4pm
Castelo Branco	Rua Prof. Dr. Faria de Vasconcelos 6 R/C, 6000-266	Mon–Fri 9am–12:30pm, 2–4:30pm
Santarém	Largo do Carmo, 2000-118	Mon–Fri 9am–4pm

Alentejo

5 offices. Setúbal is the busiest; Odemira serves one of the largest rural immigrant communities.

Location	Address	Hours
Setúbal	Avenida Luísa Todi 36-40, 2900-450	Mon–Fri 8:30am–4pm
Évora	Avenida Lino de Carvalho 7 e 7A, 7005-467	Mon–Fri 9am–12:30pm, 2–4:30pm
Beja	Rua Dom Nuno Alvares Pereira 053, 7800-053	Mon–Fri 9am–1pm, 2–4pm
Portalegre	Avenida de Santo António 12, 7300-074	Mon–Fri 9am–12:30pm, 2–4:30pm
Odemira	Rua Sousa Prado, 7630-176	Mon–Fri 9am–1pm, 2–5pm

Algarve

4 offices serving the large expatriate and seasonal worker population. Faro has the longest hours.

Location	Address	Hours
Faro	Mercado Municipal, Largo Dr. Francisco Sá Carneiro, 8000-151	Mon–Fri 8:30am–5pm
Albufeira	Quinta da Bela Vista, Bloco A10, Loja D, 8200-137	Mon–Fri 9am–3pm
Portimão	Quinta do Morais Lote 11 Fracção A, 8500-774	Mon–Fri 9am–3pm
Tavira	Rua Dr. Augusto Carlos Palma 13, 8800-345	Mon–Fri 9am–1pm, 2–4pm

Islands (Madeira & Azores)

5 offices across the autonomous regions. Funchal is the main Madeira office.

Location	Address	Hours
Funchal	Avenida Arriaga 42-A, 9000-064	Mon–Fri 9am–5pm
Porto Santo	Avenida Henrique Vieira de Castro 14, 9400-179	Mon–Fri 8:30am–12:30pm, 1–4:30pm
Ponta Delgada	Rua Marquês da Praia e Monforte 10, 9500-089	Mon–Fri 9am–12:30pm, 2–4pm
Angra do Heroísmo	Alto das Covas 12, Sé, 9700-212	Mon–Fri 9am–1pm, 2–3:30pm
Horta	Rua de S. João 46, 9900-129	Mon–Fri 9am–12:30pm, 2–4pm

Services Available

Biometric Collection

Fingerprints and photo for residence permit cards

Card Collection

Pick up your approved residence permit card

Document Submission

Submit originals or additional paperwork for your case

Information Desk

General guidance on procedures and requirements

New Applications

Scheduled appointments for initial permit applications

Renewals

Scheduled appointments for permit renewal

Smaller offices may only handle biometrics, card collection, and info. Call 217 115 000 to confirm services at your office.

Frequently Asked Questions

Where is the main AIMA office in Lisbon?

Lisboa I at Avenida António Augusto de Aguiar 20, 1069-119 (weekdays 9am–5pm). A second office, Lisboa II, is at Rua Álvaro Coutinho 14, 1150-025 (weekdays 8am–5pm).

Can I walk into an AIMA office without an appointment?

Some offices accept walk-ins for basic services (info, card collection), but biometrics and applications require a scheduled appointment via the AIMA portal or by calling 217 115 000.

What is the AIMA phone number?

(+351) 217 115 000, available Monday to Friday 8am–8pm. Email: geral@aima.gov.pt.

Which AIMA office has the shortest wait times?

Smaller offices (Bragança, Guarda, Horta, Porto Santo, Castelo Branco) generally have shorter waits than Lisbon, Porto, and Faro. However, they may offer fewer services and shorter hours.

Are AIMA offices open on weekends?

No. All 34 offices are weekdays only (Mon–Fri). None open on Saturdays, Sundays, or public holidays.